Industries · E-commerce and retail
Support that scales with your sales
Agents answer order and product questions, cut ticket volume and recover carts.

What this fixes
Every promotion brings a wave of the same questions.
- Ticket volume spikes with sales
Every promotion brings a wave of the same questions.
- Where is my order, again
Order status is most of the inbox, and it is fully answerable.
- After-hours shoppers get nothing
Buying does not stop at 5pm. Support does.
What we build for you
- Answers order status and product questions 24/7
- Handles returns and exchanges within your policy
- Follows up on abandoned carts
- Answers sizing, shipping and stock questions
- Escalates anything sensitive to your team
E-commerce and retail questions
Does it work with our store platform?
Yes, for mainstream platforms. It reads orders and policies from your store.
Can it access order data?
Yes, with scoped access to order status. No payment data is involved.
Will it follow our returns policy?
Yes. We encode your policy and it follows it exactly.
How does handoff work?
Anything sensitive or unusual goes to a human with the full context.
Built with these services
AI Chat Support
Website and SMS chat that answers real questions from your own content, captures the lead, and escalates cleanly.
See AI Chat SupportAI Customer Service
End to end service: intake, triage, first response and a clean human path, wired into your CRM so nothing is dropped.
See AI Customer ServiceAutomated Business Analytics
Your numbers pulled, cleaned and delivered on a schedule, with plain-language notes on what changed and why it matters.
See Automated Business AnalyticsOther industries
The same approach, shaped to other trades.
Home services
Techs are under a sink or up a ladder. The caller hangs up and dials the next company.
See the Home services pageDental and medical
One or two people manage the phone, the schedule, check-ins and insurance questions.
See the Dental and medical pageLegal
The firm that answers first and screens well wins the case.
See the Legal pageReady to see what this looks like in your business?
Book a 20 minute call. We will ask about your calls, your leads and your admin, and tell you honestly what is worth doing first.